Appointments & Consultations 

How to make/confirm your appointment:

1. Decide your surgery date

2. Email to make the appointment (below)

3. Fill out and return pre-op papers

4. Pay deposit and send your paperwork

5. Schedule your transportation shuttle (if needed)

Printable Checklist   

Your deposit is due at the time you make your appointment.

Making Appointments:
it is preferable to email the office to make your appointment, and call the doctor for medical consultations.

To make your appointment, please email us your preferred date / time, we will verify the availability and send you the paperwork for the appointment process.  You may also fill out your papers in advance.

If you have medical records (not mandatory but helpful)  you can send them directly to us by Email or Fax 1-281-520-3074 (we need the ‘procedure description’ and the pathology report if available).  After the doctor reviews them we will give his report by email.

Medical/ Surgical consultations:  If you would like to discuss your surgery or any medical issues with the doctor - you can call Dr. Levi at 011-52-899-871-1586 - or - 011-52-899-132-2614 - daily (including weekends) 8am-8pm central time (second number also works with Skype).  If you make an appointment at this time please do not forget to email  with your date to get your paperwork started.

There is also a printable checklist to help you with making your appointment and arranging your travel.  

Pre-Op instructions:  If we have your correct information, you will receive your pre-op instructions approximately 5-7 days prior to surgery.  Please email us ASAP if you have not received your  instructions a few days before your appointment.  If we do not hear from you the week before your reversal date, we may assume you are not coming.

Choosing your date:

Please choose a date that is best for your reversal surgery.  If you are able to pay a deposit immediately, we can schedule with as little as one week's notice - otherwise try to allow at least 2 weeks.  The calendar listed below will show any open/closed dates.    Note - these are general times and guidelines; occasional exceptions and changes may be made. .  Information below is subject to change so please check back.

Remember 4 - 24 - 4
Please remember when scheduling or making travel arrangements that you must

• check in the hospital a minimum of 4 hours prior to surgery

• remain in the hospital a minimum of 24 hour post op (after surgery)

• allow at least 4 hours between hospital release and flight time, if you are flying.

Calling for Medical consultation / Emailing the office

Our physicians speak fluent English / Spanish.  If you call for a surgical/medical consult (optional) you will not need a translator.  A pre-op evaluation form will be sent upon scheduling or in advance if requested - the evaluation will allow the doctor to give you an  estimated cost for your surgery.  All patients must fill out the evaluation form. 

• (Dr. Levi)- 011-52-899-871-1586 - or - 011-52-899-132-2614 - daily Mon-Sun 8am-8pm (central standard time)

All email correspondence will be done in English unless Spanish is requested. 

Important!  Even if you give your contact information during your call, you must email the office with your contact information and request your deposit invoice and pre-op papers. If your information changes, please notify us immediately.  It is the patient's responsibility  to maintain contact with our office.  If we are unable to contact you, the appointment may be cancelled without notice.

You appointment is not complete until we have received your contact information by email and your deposit is made.  See info page below. If you schedule and do not make a deposit, you may be charged a missed appointment fee to reschedule. 

CANCELLATION/RESCHEDULING GUIDELINES:  please read carefully!

CANCELLATIONS: 

• To cancel your appointment for any reason, contact us via email in advance.   30 days notice for cancellations to obtain a partial refund of your deposit. 

• If you miss your appointment without any notice* you could be charged a rescheduling fee.   See the deposit page for complete guidelines. 

RESCHEDULING:   

• Rescheduling your appointment is fine, but please email us with your changes at least 2 weeks in advance if possible.

• A new date should be chosen at the time you reschedule and must be within 60 days of original date for deposit to apply. 

• You may schedule 2 appointments on one deposit (initial appt + 1 reschedule).  All subsequent appointments require a rescheduling fee equal to 50% of the original deposit.  A full deposit may be required depending on the circumstances or the number of times an appointment has been missed.

OTHER: 

• There is a lot of time and paperwork that goes into scheduling your surgery, so patients who repeatedly schedule appointments but do not follow through with confirming could be charged a rescheduling fee in addition to the deposit.  Patients who make appointments and do not show up for surgery may be charged a missed appointment/ rescheduling fee in addition to the deposit before being allowed to reschedule.  If you are not sure you can pay the deposit and confirm the appointment - please wait to schedule the appointment when you are sure you can follow through. 

• All third appointments, certain missed appointments and appointments that are cancelled for non payment of the deposit will usually be charged a fee to reschedule. We regret that this is an issue, but please remember if our surgical team and  hospital staff spend their day preparing for your surgery and you do not show up - our team is deprived of a days work, other doctors are deprived of the OR time, and other patients of deprived of the doctor's valuable time. 

So please remember that whatever the circumstances we will do our best to help you out, and communication is the key to making sure that everyone's needs are met.

2 very important details.
We respectfully ask that you do not make your appointment  if you are unsure about the date, your funds, child care, time off work and various other issues.   This is unfair to other patients and very inconvenient to the hospital staff and other doctors with patients who willingly arrange their schedules around international travelers.  We understand that 'unexpected'  problems can arise,  but please contact us immediately for assistance if that happens.  Please remember not to make unchangeable travel plans until your appointment has been confirmed.   We are not able to schedule surgery 'around' your travel plans so be sure to make your appointment first, travel plans second.

Because we rely mostly on email communication, it is the patient's responsibility to make sure we have your contact information.  If we cannot find you, we cannot work with you - so keeping in touch with the office is necessary.