YOUR DEPOSIT

Deposits are due at the time of making your appointment.  If  not received  in 7 days, your surgery date may be canceled.

Please read the information below thoroughly for details regarding the new plan before choosing your payment option.  For questions, please feel free to email.

Payment options are below
Who must make a deposit?

  • Everyone who makes an appointment with Dr. Perez.

How will I make my deposit?

  • You will receive an email invoice which will allow you to use your checking account or a credit card via PayPal to make your payment.  If you do not receive an email invoice, it means we do not have your email address, and you can request one below. 

  • You can pay online following the instructions below.

  • You can mail your payment ONLY if there is sufficient time - at least 3 weeks - for your payment to clear our bank.    See below.  

When will I make my deposit?

  • You will make your deposit at the time of making your appointment, immediately following your call to schedule.  You will confirm your date with Dr. Levi. but the appt is not confirmed until the deposit is received.   If we have been your contact information we will email you an invoice with directions for paying your deposit.  If the deposit is not received in 7 days after choosing your date, that date will be cancelled and no appt will be scheduled.  Rescheduling fees apply after two non-payment cancellations.

  • If you are rescheduling, have cancelled previously, or not shown up for a previous appt, you will need to make your deposit BEFORE we will place you back on the schedule.  Rescheduling fees will apply.  See appointments page.

  • If you are making an appt with less than 3 weeks notice, the deposit is due immediately (not 7 days).  It must reach us at least two weeks in advance if you are mailing it, or be paid online immediately.

How much is my deposit?  Does it apply to my surgery fee?

  • Your deposit will be $565 immediately due on the date you call to schedule.

  • The deposit is deducted from your total surgery amount.  The balance due will be paid at the hospital when you arrive for your surgery.  Funding ministries can pay your fee online via the same methods as your deposit, but additional fees will apply.  Email for more details. 

Is it refundable? What if I have to cancel or reschedule?

  • A portion of your deposit is automatically non-refundable.  The remaining is refundable under certain conditions:

    • We must receive cancellation notice by email at least 30 days before your surgery date. A full deposit is required to reschedule.  

    •  You must give at least  2 weeks notice for rescheduling.  Your new appointment must be:  chosen and confirmed at the time of rescheduling and set to take place within 90 days of your original surgery date for your deposit to apply.  If you are unable to keep the second appointment, you will forfeit the entire deposit. 

    • You may reschedule once (2 surgery dates) in a 6 month period on one deposit.  2 cancellations/reschedules will forfeit the deposit.  All third appointments require a new deposit.

    • If you have previously had excessive cancellations/reschedules even if you did not make a deposit at the time, your new deposit may not be refundable in any amount.  If you are concerned, please check with us for more details before making your deposit. 

  • SEE guidelines below for more details. If all guidelines are followed, you should receive up to 50% of your deposit as a refund.

How long will my deposit hold my surgery date? Is it transferable to another date?

  • Your deposit is good for 6 months from the date paid or the date you are placed on the calendar, or until the date of your surgery, with some exceptions (see guidelines above and below about rescheduling)). You may transfer your deposit to another date if the appropriate rescheduling guidelines are met. Rescheduling in excess, not showing up,  or not canceling your appointment 30 days in advance of your surgery will cause you to forfeit your deposit.

Can I pay my whole surgery in advance this way?

  • NO!   We do not take anything but deposits by PayPal unless the surgery is being paid by one of the approved funding ministries.  Additional fees apply to the funding ministries paying in advance.
Step One:  Request an invoice by email:   appts@riobravoreversal.com

please do not request an invoice until you have had a consultation call/ made an appointment with Dr. Levi. 

Step Two:    Make Payment:

Pay instantly online via PayPal, credit card, or e-check. (see invoice for details)

Pay by regular mail if time permits.  (see invoice for details)

Alternate:  If you are unable to pay using the invoice ~ please email for an alternate online payment method. 

You DO NOT have to sign up for a PayPal to pay online!!    To pay online without an account, simply use your credit card.  However, if you wish to use a bank account, or e-check, you will have to sign up for an account.

Read Carefully:

By making a deposit, I confirm that I have read, understood, and agree to the following terms regarding my deposit:

  • a $565 deposit is required at the time of scheduling my appointment. 
  • the balance due is payable in cash at the time of my surgery.
  • a minimum of 30 days notice of cancellation is required to receive a partial refund. 
  • a minimum of 2 weeks notice of rescheduling is required to maintain my deposit
  • if I reschedule, my next appointment must take place within 90 days to maintain my deposit
  • refunds can take up to 30 days to process, 2 weeks is the norm
  • a portion of the deposit 50% is automatically non-refundable and non-negotiable.
  • I will forfeit my deposit if I must schedule 2 or more times.
  • I will be responsible for a new deposit if I cancel my surgery, even if I later reschedule my appointment.
  • I will be responsible for a new deposit if I must schedule more than twice (3rd appts require a new deposit)
  • If I have had excessive cancellations in the past, my deposit may not be refundable in any amount.
  • my appointment is not confirmed until my deposit is received and cleared.
  • my deposit is due upon scheduling my surgery.  If not received in 7 days, my surgery will be cancelled.
  • my deposit is valid for 6 months or until the time of my original surgery

Copyright RioBravoReversals © 2006  Dr. Roberto Perez. All rights reserved.