YOUR DEPOSIT

Deposits are due at the time of making your appointment.

Please read the information below thoroughly for details regarding the deposit before choosing your surgery date. For questions, please feel free to email.

Payment options are below
Who must make a deposit?

  • Everyone who makes an appointment with Dr. Perez.

How will I make my deposit?

  • You will receive an email invoice which will allow you to use your checking account / credit or debit card / PayPal / or as wire transfer  to make your payment.  If you do not receive an email invoice, it means we do not have your email address.

When will I make my deposit?

  • You will make your deposit at the time of making your appointment.  The appt is not confirmed until the deposit is received.   You must email your contact information to the office, and we will email you an invoice with directions for paying your deposit.  If the deposit is not received in 7 days after choosing your date, that date will be cancelled and no appt will be scheduled.  Rescheduling fees apply after two non-payment cancellations.

  • If you are rescheduling and have a history of previous cancellations, or not shown up for a previous appt, you will need to make your deposit BEFORE we will place you back on the schedule.  Rescheduling fees will apply. 

How much is my deposit?  Does it apply to my surgery fee?

  • Your deposit will be $600 - immediately due when you schedule.

  • The deposit is deducted from your total surgery amount.  The balance due will be paid at the hospital when you arrive for your surgery.  All funding ministries can pay your fee online via the same methods as your deposit, but additional fees will apply.  Email for more details. 

Is it refundable/transferable? What if I have to cancel or reschedule?

  • Half of your deposit is automatically non-refundable (the other half, if not refunded, may still apply to a future surgery.  Please be sure to check with us to see if you have a credit).   The remaining is refundable under certain conditions :
     

    • We must receive cancellation notice by email at least 30 days before your original surgery date. A full deposit is required to reschedule.  

    •  To transfer to a new date, 2 weeks notice is required for rescheduling.  Your new appointment should be:  chosen and confirmed at the time of rescheduling and set to take place within 60 days of your original surgery date for your deposit to apply.  If you are unable to keep the second appointment, a refund is no longer possible. 

    • You may schedule 2 surgery dates on one deposit - after which the deposit is not refundable. All third appointments require a rescheduling fee (*usually 1/2 the original deposit). 

    • If you have previously had excessive cancellations/reschedules even if you did not make a deposit at the time, your new deposit may not be refundable in any amount.  If you are concerned, please check with us for more details before making your deposit. 
       

  • SEE guidelines below for more details. If all guidelines are followed, you should receive up to 50% of your deposit as a refund.

How long will my deposit hold my surgery date? Is it transferable to another date?

  • Your deposit is good for 6 months from the date paid or the date you are placed on the calendar, or until the date of your surgery, with some exceptions (see guidelines above and below about rescheduling)). You may transfer your deposit to another date if the appropriate rescheduling guidelines are met. Rescheduling in excess, not showing up,  or not canceling your appointment 30 days in advance of your surgery you may forfeit your deposit.

Can I pay my whole surgery in advance this way?

  • NO.   We can take deposits and additional fees in advance, but the balance due at the hospital must be paid in cash at the time of surgery. 
Step One:  Choose a date, request an invoice by email:   appts@riobravoreversal.com
Step Two:    Make Payment:

Pay instantly online via PayPal, credit card, or e-check. (see invoice for details)

Alternate:  If you are unable to pay using the invoice ~ please email for an alternate online payment method. 

You DO NOT have to sign up for a PayPal to pay online!!    To pay online without an account, simply use your credit or debit card.  However, if you wish to use a bank account, or e-check, you will have to sign up for an account.

Read Carefully:

By making a deposit, I confirm that I have read, understood, and agree to the following terms regarding my deposit:

  • a $600 deposit is required at the time of scheduling my appointment. 
  • the balance due is payable in cash at the time of my surgery.
  • a minimum of 30 days notice of cancellation is required to receive a partial refund* 
  • a minimum of 2 weeks notice of rescheduling is required to transfer my deposit
  • if I reschedule, my next appointment must take place within 60 days to transfer my deposit
  • refunds can take up to 30 days to process, 2 weeks is the norm
  • a portion of the deposit is automatically non-refundable and non-negotiable.
  • I will forfeit my deposit if I must schedule 3 or more times.
  • I will be responsible for a rescheduling fee* if I cancel my surgery and later reschedule my appointment.
  • I will be responsible for a rescheduling fee* if I must schedule twice on one deposit (ALL 3rd appts require a fee*)
  • If I have had excessive cancellations in the past, my deposit may not be refundable in any amount.
  • my appointment is not fully confirmed until my deposit is received and cleared.
  • my deposit is due upon scheduling my surgery.  If not received in 7 days, my surgery will be cancelled.
  • my deposit is valid for 6 months or until the time of my original surgery

*amt of fee may be less than initial deposit.  First appt only. Please email for details.

Copyright RioBravoReversals ©2012  Dr. Roberto Perez. All rights reserved. 

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