Shuttle Services

Marcos Diaz (associate and brother to Dr. Levi Guerra) is head of shuttle transportation for reversal patients.  He speaks English / Spanish & is available until 10 pm cst daily by phone.  Marcos will also make recommendations on hotels in the areas of McAllen or Harlingen.

~assists w/ translating, check-in, paperwork, etc
~picks up in Harlingen or McAllen
~recommended by the hospital hospital
~will offer a receipt for his services to use for your taxes
~clean / large vehicle, a gentle ride, friendly service

Making shuttle arrangements:  

You should make your arrangements at least 1-2 months in advance if possible. If not, call as soon as you have made your airline arrangements or know your travel plans.  Making these arrangements are the responsibility of the patient; if you do not make arrangements to be picked up, you will not have transportation.

Travel times:  

Marcos or his backup driver will  shuttle you the day you arrive at the airport and the day you are released from the hospital.  If you are staying extra days or arriving early in the area to vacation, you will need to make other arrangements for transportation (rental car/etc). 

If you are not flying on your release date, you will be taken to a hotel near your airport to await your flight.  Most hotels will provide free shuttling to the airport. 

Your return flight should be for mid afternoon or later, never mornings.  You need a full 24 hours of recuperation time post-op plus 3-4 hours to make it to your flight in case of border delays. (If your flight leaves at 6am, you would need to leave the hospital at 2am and there would be no one available to shuttle you!).  Morning flights are acceptable the day 'after' you are released from the hospital.  You will be taken to a hotel when you are released.

Do's and don'ts of travel:   

Travel light - take only what you need for the trip. US border patrol agents are strict so do not take anything that may look suspicious (large duffle bags, unmarked medications, etc). It will save time and decrease delays getting back into the states.

DO NOT go to pharmacies, markets, or other places and purchase medications or other items not permissible to be transported into the US!  Shopping is a great idea while you are here, but purchases should reviewed by Marcos in advance of leaving for the border. Transporting illegal items could result in the vehicle being confiscated and/or have him and those in his vehicle arrested.

Delays! 

Delays at the border and flight delays of other patients may cause the shuttle to arrive a little late for pickup, this is unavoidable but does not occur often.  It will NOT cause you to miss your surgery.   The doctor's and hospital staff will work around the delays to make sure you are able to have your surgery.  Border delays can cause you to miss your return flight if you have not scheduled properly.  See sections on left for details regarding scheduling your return flight.

If you have any questions, please email!! Thank you!